thePackagingPro is the sole owner of data collected on our website. We collect visitor information at various different stages of our website for order process.
We use email and phone information to communicate with customers in the process of fulfilling orders and providing customer service.
Due to custom nature of packaging products and other services we provide, we will not start working on your orders for printing jobs or other services until a full payment including all charges, taxes, shipping, and handling fees are paid with an approved payment method. As a part of order placement, we require the users and customers of our website to approve proof (whether an electronic file or hard copy) of the printing products or other services they order. Following the approval of proof by the customers, the printing jobs are sent to press. Once a print job has been approved by the customer and sent to press or via our website, no changes are allowed to the artwork files, job specifications, or printing turnaround time. You have a limited time of 4-hours after approval of the proof to cancel your order. Such cancellation will carry a charge of $25 and 5% of total order amount before the order is canceled. You may also cancel orders beyond the 24-hours time limit. Such cancellation will carry a charge of 50% of the total order amount to cover work is done in our prepress department and financial costs associated with cancellation. We don’t guarantee that your order will be canceled beyond the 24-hours time limit.
We automatically subscribe customers to our newsletter. If you’d prefer not to receive a newsletter, Kindly contact us.
We will occasionally send news on on products, services, and special deals, and a newsletter, to established visitors. If you’d prefer not to receive these communications，Kindly contact us
Products that thePackagingPro manufactures may be photographed and used on thePackagingPro’s website and marketing channels for marketing purposes. If a customer wishes to opt-out, please send us an email to [email protected]
At the point where we ask for user information, we give visitors the opportunity to ‘opt-out’ of having their data used for purposes not in direct relation to our website. For example, our website order form has an ‘opt-out’ box so that visitors can choose not to receive marketing material as a result of placing an order. Customers not wishing to receive our newsletter or promotional materials may opt-out of getting these by replying to unsubscribe in the newsletter subject line, or by contacting us at [email protected]
If thePackagingPro goes through a business transition such as sold to, merged with another company, or declaration of bankruptcy, the transfer of assets will include some or all of the information collected from our website users and customers.
Being a responsible business, we realize how important it is to have a secured website. All access to customer or user data is restricted in our office premises, and we make use of Secure Socket Layer (SSL) data encryption, which is the highest-level data security ensuring no information gets received or sent without being authorized from our offices. We also declare that although the SSL verifies all passing information through our systems, yet the Internet is not 100% secure and therefore no matter how much we try or want to, we just cannot warrant the security of information you send to us via the Internet.